WEEK 2 – DISC 3 RESPONSES
MODULE2WEEK3DISCUSSIONRESPONSES.docx Rebecca Brown Jun 10 7:09pm Manage Discussion by Rebecca Brown Reply from Rebecca Brown Implementation Healthcare electronic documentation technology has been recently introduced for my current employer in the maximum-security prison for the Department of Corrections. The newly designed electronic record platform introduces a new patient record that utilizes relevant documentation tools, current resources, and an adequate electronic medication administration record. There is one direct interface with the Department of Corrections for reference to legal information. The implementation is statewide, and the schedule for LIVE distribution is during the beginning of July. As a former clinical analyst and informatics specialist, I remain optimistic about the implementation transition on day one. I have requested that the beta site and training tools be visible in the testing environment. As far as training references are concerned, I am skeptical of the transparency of information that is available. The software company provided no pre-design feedback sessions or development teams on-site. The designated super-users received one afternoon of training, and the plan for GO-LIVE will be statewide on the same date. Since the initial training date, I have provided critical feedback on the platform’s performance and guidance for relevant implementation tools. However, due to the lack of collaboration, communication, and transparency, the potential for dysregulation is higher due to the statewide process. Lessons I learned for an outstanding implementation process include communication on purchasing the new software, developing implementation teams, building a bridge between team leaders, and receiving feedback from healthcare professionals. As directed by Sipes (2016), there is a correlation between success in nursing care and the competency of informatic skills. Nurses now have the core competency skill base in nursing school and testing during clinical rotations. The combination of skilled healthcare providers and a trained eye for developing systematic improvement changes will guide the future of software program enhancements. For healthcare providers, there is always improvement to a process, but starting with communication and transparency is an issue that cannot be disrupted or intentionally disregarded. Supportive interactions with information technology The development of rapport and professional relationships within the Information Technology (IT) department is essential for networking throughout the design and testing phase. Healthcare departments can perform reality-based scenarios and discover opportunities for improvement within documentation tools and provide feedback to the IT team. The nursing staff are crucial to visualizing the workflow process and management for emergencies or day-to-day operations. For example, the medication list must be easily accessible and contain allergy references in multiple locations, including the profile page for the patient. Routing information urgently to the lab, pharmacy, and providers is essential for life-saving measures. Another example includes the ease of accessing the electronic record with single sign-on privileges and maintaining an open window with a quick single click or badge swipe. Providing this critical information will help the implementation team design the workflow and safety measures to meet the expectations of the organization. The Information technology department helps to avoid unscheduled maintenance, outages, or priority pack updates without Read More …