Write final report as a POS technician
Final Report 1. You will submit a final report based on your POS technician internship which should include the following items single spaced: a. Internship Overview (1 pages) 1. Company Overview (VN Systems – Credit card processing company) 2. Internship Description (duties and learning outcomes): POS Technician. As a POS Technician Intern at VN Systems, you will play a crucial role in ensuring the smooth operation of the Point-of-Sale systems, which are vital to our clients’ retail and service businesses. This internship provides an exceptional opportunity to obtain hands-on experience with both the technical and customer-facing sides of POS technology in a supportive and innovative setting. This work allowed me to apply my technical knowledge in a real-world situation, strengthen my problem-solving skills, and enhance my ability to explain complicated technical material to non-technical users. 3. Description of Accomplishments: + Join a team that integrate different POS system with various terminal. + Analyze user’s requirements and develops software functional specifications for a better result. Involved in troubleshooting and deployment of POS software for the clients. + Perform functional testing, interpretation, and analysis of results of tests before shipping out POS. + Maintenance and support of all computers (servers, desktops, cash registers, and laptops), databases, network and separate printers, and all other IT equipment. + Configure DHCP, TCP/IP, Static IP for Printer and Terminal to be work with different POS system. +File build Terminal based on application as request. + Renew PCI Compliance, app update terminal, activate and provision account for client as needed. 4. Total Number of hours worked: 320 hours b. Reflection (1-2 page- please page break): You can write this final report based on this additional information “My background” and “Highlight: *My background: My name is S, I’m a junior pursuing Computer Sciecne at Kennesaw State University. The coursework I have taken so far that could related to this internship are Data Structure and Software Engineering. *Highlight: _ Answering phone call to assist customer related to technical issues of POS _ Worked along with IT teams to develop systems, and IT help desk to offer technical support. _ Analyzing user requirements as well as software performance. _ Learn, modify, and develop POS software in C#, web API, UI, and database. _ Tools/ Technology: + Internal portal, server, and gateway + Internal Customer Relationship Management (CRM) + Visual Studio + Web API, Entity framework, Xamarin i. Educational Value – What was the value and meaningfulness of your work-based learning experience compared to the rest of your coursework in the program? Be specific – how valuable was this experience compared to other coursework? Why? How could it be improved to really be a bridge between coursework and independent work in the field? ii. Connectedness Insights – Describe at least two ah-ha moments that occurred during your work-based experience that deepened your understanding of your current or previous coursework. In your description, highlight new insights that connect content learned from previous coursework. iii. Integrated Problem Solving – Describe a significant obstacle or challenge Read More …